Testimonials About Our Emergency Billing Services

911 Billing has become an integral part of our patient care team over the past 2 ½ years. Since moving from the in-house billing format to outsourcing it to 911, we have seen timely patient billing services and an increase in our patient revenues. In addition, educational offerings by the company have shown their dedication and commitment to making us a stronger service. Carter County had a negative experienced with another billing company prior to bringing its billing back in-house. But 911 Billing has really made a positive impression with our Board of Directors.

Rick Loperfido
Executive Director
Carter Co. E.M.S.

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Our company started out as a small start up with no real understanding of the billing process nor a real understanding of compliance within the realm of billing. 911 Billing helped us not only with billing for our service, but also with development of our management staff to understand many of the elements to compliant billing. With great reimbursements and a close communicative relationship with 911 Billing,   we have been able to grow to a solid regional size operation with more growth on the horizon. 911 Billing has helped us to navigate the challenging aspects of ambulance billing and reimbursements as well as to grow with our knowledge of the industry. They are always just a phone call or email away, and have always responded back very quickly to our questions. This family operated billing company and wonderful team will help any organization to strengthen their compliance program as well as improve reimbursements.
R. Carl Dunn
CEO - Chief
United Medical Response LLC

I have had the pleasure of working closely with 911 Billing for over six years. Their efficiency and professionalism have never failed to amaze me. As an EMS service director I have had multiple opportunities to see first-hand the care and above and beyond attitude that their staff have extended to our citizens. I would recommend them to any agency.
Lt. Colonel Todd Early, Deputy Chief of EMS
Fern Creek Fire and EMS
Louisville, KY

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As the Quality Assurance Officer for two EMS services, I have worked with 911Billing for over 5 years. My experience with them has been nothing short of fantastic!They are the best at what they do. Each one of their staff are extremely knowledgeable and very friendly. Help is always just a phone call away and you will get a live answer!

911Billing is more than just a billing vendor. They are a part of our EMS family. I am very thankful for the wonderful partnership I have with this outstanding group of people!
Major Lisa Reinert
Baptist Health La Grange


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