911 Billing Services and Consultant, Inc. of Madisonville, KY specializes in all aspects of EMS and Ambulance Service billing for hospital based operations, municipalities, privately owned services, fire and volunteer services.911 Billing Services & Consultant, Inc. currently employs forty-eight (48) full-time staff, who process over 250,000 calls annually, to care for the needs of their clients. Approximately 80% of the 911 Billing Services team have been with the company five (5) years or more.

Our organizational mission is to ensure that we act in the best interests of our clients in a comprehensive manner. Training and Education of our team, and initial and continued training of our clients is paramount to the continued development of our mission.

A few of the ways that we validate the knowledge of our staff is:

  • A retainer with the National EMS Industry legal firm of Page, Wolfberg, & Wirth. PWW provides training to our staff in legal and ethical practices in Ambulance Medical billing and compliance services. In addition to in-house training that 911 Billing Services provides to its team and the training provided in cooperation with Page, Wolfberg, and Wirth, we also regularly send our team members to conferences around the country to ensure our ability to lead the industry in innovation and compliance practices.
  • Validation through the National Academy of Ambulance Compliance as Certified Ambulance Coders (CAC).
  • Our billing leadership team includes individuals certified through the National Academy of Ambulance Compliance as Certified Ambulance Compliance Officers (CACO) and Certified Ambulance Privacy Officers (CAPO).

Billing Services Management Team

linda basham headshot

Linda Basham

Founder/CEO

beverly pinkston headshot

Beverly Pinkston

COO & CCO

scott basham headshot

Scott Basham

CFO

bill basham headshot

Billy Basham

Co-Founder

levi worth headshot

Levi Worth

Business Development

rachel sanders headshot

Rachel Sanders

General Manager

james simmons headshot

James Simmons

IT Manager

cheryl nantz headshot

Cheryl Nantz

Director of Billing Support

brittany knowles headshot

Brittany Knowles

Director of Billing and Client Accounting

sarah earl headshot

Sarah Earl

Director of Imports and Implementation

shannon pool headshot

Shannon Pool

Director of Coding

samantha althouse headshot

Samantha Althouse

Director of Patient Accounts,
Medicare, and Contract Billing

linda headshot
woman headshot placeholder

Linda Basham

CEO

beverly headshot
woman headshot placeholder

Beverly Pinkston

COO & CCO

scott headshot
man headshot placeholder

Scott Basham

CFO